UTI PAN Card Application – Photo & Signature Upload Problem Fix
Updated on • Author: RK Resize Editorial
UTI PAN portal par photo ya signature upload karte waqt error आ रहा है? Tension मत लो — yeh guide aapko common problems (pixels, KB, format, orientation, background, file name, browser/cache) ka step-by-step solution देगी. Pehle specs samajh lo, phir ek clean re-export se 90% issues turant fix ho जाते हैं.
UTI Quick Specs (Typical)
| Item | Pixels | File Size | Format | Notes |
|---|---|---|---|---|
| Photo | 213 × 213 (Square) | ≤ 30KB | JPG/JPEG (sRGB) | Plain light background |
| Signature | 1000 × 200 (Strip) | ≤ 60KB | JPG/JPEG (sRGB) | White paper, dark ink |
Why borders नहीं आते?
RK Resize में frame cover-lock है — min zoom hamesha itna होता है कि black bars कभी नहीं आते.
Common Upload Errors & Quick Fix
| Error / Symptom | Likely Cause | Quick Fix |
|---|---|---|
| Invalid Dimensions | Pixels match नहीं (square/strip गलत) | Photo 213×213, sign 1000×200 exact export — UTI Photo, UTI Sign |
| File Size Too Large | KB limit cross | Target KB set करें (30/60), Quality ~0.78–0.88 adjust; clean source = lower KB |
| Unsupported Format | PNG/WEBP/CMYK, wrong extension | JPG/JPEG (sRGB) use करें; file name simple और .jpg extension |
| Tilted/Rotated Preview | EXIF orientation | Tool में ↺/↻ rotate करके re-export; Reset से fresh fit |
| Black Borders | Under-fill crop | Zoom थोड़ा बढ़ाएं, image center करें (cover-lock) |
| Blurry/Soft | Low-light/motion; over-compressed | Better lighting; single clean resize; Quality ~0.80 |
| Upload Button Not Responding | Browser cache/script block | Incognito/another browser; cache clear; ad/script blockers off; network switch |
| “Corrupt/Invalid Image” | Damaged file/double extension | Re-export as JPG; rename: name.jpg (no spaces/special chars) |
Step-by-Step Fix Flow (2–4 minutes)
- Specs verify: Photo 213×213 (≤30KB), Signature 1000×200 (≤60KB), JPG/sRGB.
- Re-export: UTI Photo / UTI Sign tool खोलें → Target KB set → Download.
- Orientation fix: Rotate/Reset; black borders ना रहने दें.
- Rename:
photo.jpg,signature.jpg— केवल a-z, 0-9, hyphen. - Upload again: Error आए तो incognito/alternate browser + network switch.
Mobile Upload Tips
Do
- Pinch-zoom + drag se exact fit करें.
- Download के बाद file manager me size/pixels check करें.
- Safari/Chrome latest version use करें.
Avoid
- Bar-bar export (cascading compression).
- PNG/WEBP upload.
- Spaces/emoji वाले file-names.
FAQ
Q1: Photo 213×213 hai, phir bhi reject?
KB 30 se zyada ho sakta hai, ya color space CMYK/Adobe RGB ho. Re-export JPG (sRGB) करें, Target KB ~30 रखें.
Q2: Signature 1000×200 par bhi “invalid” aa raha?
Check: KB ≤60, white background, dark ink, orientation landscape. File name simple .jpg रखकर दुबारा upload करें.
Q3: UTI portal slow/blank aata है?
Server busy हो सकता है — kuch देर बाद try करें, incognito/alternate browser से और network switch करके.